Av66 Privacy Policy — How Your Data Is Protected

1Introduction & Scope

Av66 is a trusted online gaming platform built with Bangladesh users in mind. This Privacy Policy ("Policy") represents a transparent agreement between av66 and its users regarding data protection. By using our website, app, or any of our services, you are deemed to have accepted this Privacy Policy.

This Policy has been written in plain English for av66 users. We believe every user has the right to understand clearly how their data is being used. av66's Privacy Policy is fully committed to protecting your personal information at all times.

This Policy applies to all av66 services — from web browser to mobile app, Live Casino, slots, and any promotional activities.

2What Data We Collect

Av66 only collects data that is genuinely needed. We don't believe in gathering excessive or unnecessary information. Below is a detailed breakdown of the different types of data we collect:

3How We Collect Your Information

Av66 collects your information through several methods. Each approach is transparent and based on your consent. The primary data collection methods are:

• Provided directly: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically collected: Device and usage information is collected automatically whenever you use our website or app.
• Cookies: Cookies are used to improve website functionality and personalize your experience.
• Third Parties: Transaction confirmation data received from payment providers (Mobile Banking, Nagad, Rocket).

4How Your Information Is Used

Data collected on av66 is used only for specific, legitimate purposes. We never sell your information or use it without authorization. The primary purposes for which we use your data are:

• Account Management: For registration, login, password recovery, and account security.
• Service Delivery: For processing gameplay, deposits, withdrawals, and bonuses.
• KYC Verification: For identity and age verification, and to prevent money laundering.
• Contact: To send important updates, transaction confirmations, and support messages.
• Responsible Gaming: To detect unusual gaming patterns and offer assistance.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Compliance: To comply with regulatory requirements.

5Cookies & Tracking

Av66 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for the website to function properly. Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Helps us analyze which pages are most visited so we can improve our services.
• Functionality Cookies: Used to remember your preferred language, theme, and other settings.

Most browsers allow you to control or delete cookies. However, disabling essential cookies may cause some features to stop working correctly.

6Data Sharing & Third Parties

Av66 never sells your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Providers: Only the transaction data necessary for payment processing is shared with providers such as Mobile Banking, Nagad, and Rocket.
• Technology Partners: Game software providers and hosting services — all operating under strict confidentiality agreements.
• Legal Grounds: When required by court order, government agency request, or a legal obligation arising from a fraud investigation.
• Business Changes: In the event of a company merger or acquisition — you will be notified in advance.

7Data Protection & Security

Av66 uses industry-leading technology and processes to keep your data secure. The core components of our security framework are:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers and data are protected against external attacks.
• Regular Audits: Third-party security experts regularly audit our systems.
• Staff Training: Staff who handle personal data undergo strict confidentiality training.
• Restricted Access: Only authorized personnel can access the data they need.

That said, no online platform can guarantee 100% security. Do your part too — use a strong password and never share your account details with anyone.

8Data Retention Period

Av66 does not retain your data longer than necessary. The general guidelines are:

• Data for active accounts is retained for as long as the account remains open.
• After account closure, certain data may be retained for up to 5 years for legal compliance purposes.
• Financial transaction records are retained for a defined period in accordance with regulatory guidelines.
• Data is securely deleted or anonymized once it is no longer needed.

9Your Rights

Every registered user on av66 has important rights over their own data. Under this Privacy Policy, you are entitled to the following rights:

• Right to Know: You can request to know what data we hold about you.
• Right to Rectification: You may request that any inaccurate or outdated information be corrected.
• Right to Erasure: You may request deletion of your data under certain conditions (unless retention is required by law).
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, contact our support team. We will typically respond to your request within 30 days.

10Policy Updates & Contact

Av66 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the website. You can always check the "Last Updated" date at the top of the page to see when the Policy was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team directly. We're available 24/7 to help. For more information, visit our FAQ Page or Terms and Conditions View page.